Faq Page

At Naava, we strive to provide consistency in your cleaning experience. While we make every effort to assign you the same house cleaner for each visit, there may be occasions when scheduling conflicts or unforeseen circumstances necessitate a substitute cleaner. Rest assured that all our team members are highly trained and uphold our quality standards to ensure your satisfaction.

Contact us through our website, email, or phone, and our team will assist you in scheduling your cleaning service at a convenient time.

We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, move-in/out cleaning, carpet cleaning, and more. Our services are fully customizable to meet your specific needs.

Absolutely! We prioritize eco-conscious cleaning practices and use environmentally friendly cleaning products that are safe for your family, pets, and the environment.

We maintain high-quality standards through ongoing training, thorough inspections, and customer feedback. Your satisfaction is our top priority.

While it’s not necessary for you to be present, many clients prefer to be home during the first service to meet our team. Afterward, we can arrange access to your property for future cleanings.

To prepare for our cleaning service, we ask that you remove any clutter or personal items from surfaces that need cleaning and secure any valuables.

We encourage open communication. Feel free to discuss any specific requests or areas that require special attention with our team. We’re here to customize our service to your needs.

We welcome your feedback and requests. You can reach out to our customer support team via email or phone, and we will address your concerns or make any necessary changes to your service.

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