Terms of Service

Naava Cleaning Services – Terms of Service

Last Updated: 09/14/2023

1. Acceptance of Terms

By using Naava Cleaning Services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

2. Services

2.1 Description: Naava Cleaning Services provides professional cleaning services tailored to meet your unique needs. We offer various cleaning packages, including routine maintenance, deep cleans, and specialized services.

2.2 Booking: Customers can book our services through our website or by contacting our customer support team. By booking our services, you agree to the terms and conditions outlined herein.

3. Payment and Pricing

3.1 Pricing: Pricing for our services is outlined on our website and may be subject to change. We reserve the right to adjust prices as needed.

3.2 Payment: Payment for services is due upon completion of the cleaning appointment. We accept various payment methods, as specified on our website.

4. Cancellations and Rescheduling

4.1 Cancellations: Customers can cancel or reschedule their appointments, but a cancellation fee may apply if the request is made within 6 hours of the scheduled appointment.

5. Customer Responsibilities

5.1 Access: Customers must provide access to the premises at the scheduled time. Failure to do so may result in additional charges.

5.2 Supplies: Customers are responsible for providing necessary cleaning supplies and equipment, unless otherwise specified in the booking.

6. Privacy Policy

6.1 Data Collection: We collect and use customer data in accordance with our Privacy Policy. By using our services, you consent to our data practices.

7. Liability and Damages

7.1 Liability: Naava Cleaning Services is not liable for any damage or loss to customer property during the cleaning process.

7.2 Insurance: We maintain liability insurance for our services and staff.

8. Feedback and Complaints

8.1 Feedback: We welcome customer feedback and strive to address any concerns promptly.

9. Termination

9.1 Termination: We reserve the right to terminate service agreements with customers who violate these Terms of Service.

10. Governing Law

10.1 Jurisdiction: These Terms of Service are governed by the laws of state of Georgia. Any disputes will be subject to the exclusive jurisdiction of the courts in Georgia

11. Changes to Terms

11.1 Updates: We may update these Terms of Service at any time. Customers are encouraged to review the latest version on our website.